Category: SCSM

Today we found in our VL and Technet Subscription the final version of System Center 2012. So we will upgrade our full environment as soon as possible!

Great job Microsoft. Zwinkerndes Smiley


Upgrading SCSM 2010 SP1 to SCSM 2012RC

1.) Preparation


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Reporting Services Password Change problem

We had the following problem:

An error has occurred during report processing. (rsProcessingAborted)

Cannot impersonate user for data source ‘DWDataMart’. (rsErrorImpersonatingUser)

Log on failed. (rsLogonFailed) Ensure the user name and password are correct. (rsLogonFailed)

Logon failure: unknown user or bad password


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SCSM Exchange Connector – winmail.dat

We had today a very strange issue. Everytime we sent a new ticket to the ticket system, the email was modified. First we though it came from our disclaimer or signature in Exchange, but that was not true.

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I just wanted to document what I have been reading on another site.

AD Connector:
Active Directory SID
NetBIOS Computer Name
NetBIOS Domain Name
DNS Name
Display Name
Principal Name

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Reactivating Closed Incidents in SCSM 2010

Best practises for ITIL/MOF say, that you should not reactivate a closed incident, but there are a couple of situations where you have to change the state to Active once again. However there is good possible solution available for Microsoft System Center Service Manager 2010 SP1.

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